On the Echo, nobody knows you're a dog. Yesterday afternoon, I enabled Amazon's "drop-in" feature, allowing my mom to connect to the Echo that sits on our kitchen counter. Unlike a call that I'd have to answer, "drop in" automatically connects the two devices. She hears what's going on in my kitchen; we hear her … Continue reading My dog uses Amazon’s new “drop-in” feature when I’m not home
Low-stakes experiments are so important to the start of a project. And by low, I mean tests you can reject, delete, or literally throw away without tears or hurt feelings. For apps, websites, or any visual medium, one option has always ruled—paper. Draw it out and have people pretend to swipe, stab at buttons, or … Continue reading (Relatively) Rapid Prototyping for Voice
In the spirit of confessionals, I'll offer this one: In any given week, I probably spend more time chatting with bots than I do humans. (At least on Facebook Messenger.) As we consider where to take our bots, we here in the Bot Studio are working hard to better understand the bounds and opportunities of the major platforms, as … Continue reading I talked to lots of bots. Here’s what made some better than others.